DiSC®
action planners
are research-based learning instruments that help people take the
insights gained from DiSC and apply them to specific business
applications.
DiSC
Customer Service Action Planner
Increase customer satisfaction and
service by identifying your customers’ primary DiSC
Dimension of Behavior and their preferred approach to communication
and problem-solving.
Customer
Service Action Planner (set of 10)
DiSC
Management Action Planner 
Become a better manager with this
action-oriented planning tool that bridges DiSC and situational leadership theory.
Develop management strategies to meet diverse needs.
Management
Action Planner: (set of 10)
DiSC
Managing Performance Action Planner
Develop effective
ways to manage, coach, and lead others with DiSC
Dimensions of Behavior. Assess strengths and motivation, then plan
and implement strategies that encourage productivity. A practical
tool for managers and supervisors at all levels.
Managing
Performance Action Planner: (set
of 10)
DiSC
Sales Action Planner
Create successful
sales strategies and increase client receptivity and sales results.
Quickly identify a prospect’s “comfort zone” surrounding the
sales process and determine the best ways to open the call, make the
presentation, negotiate, close the sale, and maintain positive
client relationships.
Sales Action Planner: (set
of 10)
DiSC
Talk! Action Planner
Customer
communication is a critical key to success whether the challenge is
collections, fundraising, help desk, telemarketing, or telephone
sales. DiSC Talk! helps telephone professionals
communicate more effectively and increase customer satisfaction.
Talk! Action Planner: (set
of 10)
DiSC
Talk! Key to DiSC Dimensions of Behavior
This easy-to-use
reference card is a handy guide that leads telephone professionals
quickly through the DiSC process on the phone.
Talk!
Key to DiSC Dimensions of Behavior
